FAQ - Interlibrary Loan

FAQ for Interlibrary Loan. Two buildings with circular arrows exchanging

Who can use interlibrary loan?

Interlibrary loan is a service for the students, staff, and faculty of the University of Minnesota Duluth campus who have active borrowing privileges. Community users are not eligible to use interlibrary loan. They may request materials not held at the Kathryn A. Martin Library through their local public library or MnLINK Gateway.

How much does interlibrary loan cost?

Most materials are available without charge to the patron. The library pays up to $35 in addition to shipping and copyright fees to obtain requested materials. If fees exceed that amount, you will be asked if you are willing to pay the difference before we place the order.

What can I request through interlibrary loan?

We make our best effort to obtain materials you request, but we cannot guarantee that your request will be filled.

In general, the following materials may be difficult to borrow through interlibrary loan:

  • Best sellers/popular titles
  • Newly published books
  • DVDs/Videos
  • CDs/Music
  • Self-help books
  • Video games
  • Conference proceedings
  • Test preparation materials
  • Textbooks and study guides
  • Current feature films
  • Current periodicals
  • Newspapers
  • Rare Books
  • Materials from special collections

How long does interlibrary loan take?

Currently, interlibrary loan requests take longer than normal due to delays associated with COVID-19. The length of time varies depending on availability, material type, shipping, and other factors. It is best to request materials well in advance of your deadline.

Rush service for articles and book chapters can be provided to faculty on a limited basis. Submit your interlibrary loan request, and then contact Kay Westergren at [email protected] or 218-726-6628.

How can I check the status of an interlibrary loan request?

Check the status of your request by logging in to your ILL account, or contact Interlibrary Loan at [email protected].

How will I be notified about my interlibrary loan request?

You will be notified by email when articles you have requested are available.

You will also be notified by email when physical items are ready for pickup at the Circulation desk.

Faculty and staff may choose to have interlibrary loan items delivered to their campus address. To request this service, add a note in the form indicating "office delivery."

Where do I pick up interlibrary loan materials?

You may pick up ILL items at the Circulation desk during hours when the Kathryn A. Martin Library is open.

Can I have materials delivered to me?

Faculty and staff may choose to have interlibrary loan items delivered to their campus address. To request this service, add a note in the form indicating "office delivery."

Where should I return interlibrary loan materials?

Return interlibrary loan materials to the Kathryn A. Martin Library. Items delivered to you via campus mail in mailing bags may be returned through campus mail in the same red bag.

How do I request an interlibrary loan renewal?

You can request a renewal through your interlibrary loan account. Please contact Interlibrary Loan at [email protected] if you have questions. Once the due date has passed, you must return the item. You can submit a new request to borrow the material from another library.

After a renewal has been requested, allow 2-3 days for us to receive a response from the lending library. We will contact you with a new due date if the renewal is granted. If the lending library denies the renewal, you will receive an email directing you to return the material on or before the due date. If you do not receive a response after 3 days, please contact Interlibrary Loan at [email protected].

Will I be fined for overdue, lost, or damaged interlibrary loan materials?

If Martin Library is assessed fees for late or damaged ILL items, those fees will be passed on to the borrower. Interlibrary loan materials are due by the date indicated in your ILL account. Books that are not returned or renewed by the date due may jeopardize the library's borrowing relationship with other libraries.

All overdue materials will block your ability to use ILL services and check out materials from all University of Minnesota libraries.

Unreturned interlibrary loan items will be billed as lost items. Users will be charged a $100 lost item replacement fee and a $15 lost item processing fee.

What if I need help with my research?

Good citations make for faster processing of your interlibrary loan requests. Contact a research librarian for help identifying the materials you want to obtain.