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FAQ - Interlibrary Loan

FAQ for Interlibrary Loan. Two buildings with circular arrows exchangingWho can use interlibrary loan?

Interlibrary loan is a service for the students, staff, and faculty of the University of Minnesota Duluth campus who have active borrowing privileges. Community users are not eligible to use interlibrary loan. They may request materials not held at the Kathryn A. Martin Library through their local public library or MnLINK Gateway.

How much does interlibrary loan cost?

Most materials are available without charge to the patron. The library pays up to $35 in addition to shipping and copyright fees to obtain requested materials. If fees exceed that amount, you will be asked if you are willing to pay the difference before we place the order.

What can I request through interlibrary loan?

We make our best effort to obtain materials you request, but we cannot guarantee that your request will be filled.

In general, the following materials may be difficult to borrow through interlibrary loan:

  • Best sellers/popular titles
  • Newly published books
  • DVDs/Videos
  • CDs/Music
  • Self-help books
  • Video games
  • Conference proceedings
  • Test preparation materials
  • Textbooks and study guides
  • Current feature films
  • Current periodicals
  • Newspapers
  • Rare Books
  • Materials from special collections

How long does interlibrary loan take?

Books usually arrive within 3 to 10 days, and articles within 1 to 5 days. The length of time varies depending on availability, shipping, and other factors. It is best to request materials well in advance of your deadline.

Rush service is provided to faculty on a limited basis. Submit your interlibrary loan request, and then contact Kay Westergren at 218-726-6628.

How can I check the status of an interlibrary loan request?

Check the status of your request by logging in to your ILL account, or contact Interlibrary Loan.

How will I be notified about my interlibrary loan request?

You will be notified by email when articles you have requested have been posted. Articles that we are unable to post to the server are mailed to the address provided in your interlibrary loan account.

You will also be notified by email when physical items are ready for pickup at the Circulation desk.

Faculty and staff may choose to have interlibrary loan items delivered to their campus address. To request this service, add a note in the form indicating "office delivery."

Where do I pick up interlibrary loan materials?

You may pick up ILL items at the Circulation desk during hours when the Kathryn A. Martin Library is open. Rare and fragile materials may be restricted to use in the Martin Library Archives & Special Collections reading room.

Can I have materials delivered to me?

Faculty and staff may choose to have interlibrary loan items delivered to their campus address. To request this service, add a note in the form indicating "office delivery."

Where should I return interlibrary loan materials?

Return interlibrary loan materials to the Kathryn A. Martin Library Circulation desk. Items delivered to you via campus mail in mailing bags may be returned through campus mail in the same red bag.

How do I request an interlibrary loan renewal?

You can request a renewal through your interlibrary loan account within three days prior to the due date as well as on the due date. Please contact the Interlibrary Loan office if you have questions. Once the due date has passed, you must return the item. You can submit a new request to borrow the material from another library.

Allow 2-3 days after a renewal has been requested, while we wait for a response from the lending library. We will contact you with a new due date if the renewal is granted. If the lending library denies the renewal, you will receive an email directing you to return the material on or before the due date. If  you do not receive a response after 3 days, please contact the Interlibrary loan office.

Will I be fined for overdue, lost, or damaged interlibrary loan materials?

If Martin Library is assessed fees for late or damaged ILL items, those fees will be passed on to the borrower. Interlibrary loan materials are due by the date indicated on the wrapper that is attached to the front of the material. Books that are not returned or renewed by the date due may jeopardize the library's borrowing relationship with other libraries.

Overdue material will block your ability to initiate or receive new ILL requests.

Unreturned interlibrary loan items will be billed as lost items. Users will be charged a $100 lost item replacement fee and a $15 lost item processing fee.

What if I need help with my research?

Good citations make for faster processing of your interlibrary loan requests. Contact a reference librarian for help identifying the materials you want to obtain.